Effective Date: Jan 1, 2025

Welcome to NEBULACLOUD LLC (“Company,” “we,” “us,” or “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website nebulacloud.co and use our Managed IT and Cloud Services.

By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect different types of information to provide and improve our services, including:

1.1 Information You Provide

• Name, email address, phone number, and company details when you contact us or sign up for services.
• Billing and payment information for transactions.
• Any other personal data you provide voluntarily.

1.2 Information We Automatically Collect

• Log Data: Your IP address, browser type, pages visited, and the time spent on our website.
• Cookies & Tracking Technologies: We use cookies to enhance user experience, analyze traffic, and improve our services.

1.3 Information from Third Parties

We may receive data from business partners, resellers, or publicly available sources to enhance our services.

2. How We Use Your Information

We use the collected information for:

• Providing, maintaining, and improving our services.
• Processing payments and managing accounts.
• Responding to inquiries and customer support requests.
• Sending updates, promotions, or security alerts.
• Ensuring security and fraud prevention.

3. How We Share Your Information

We do not sell or rent personal data. However, we may share your information with:

• Service Providers: Third-party vendors assisting with hosting, security, payment processing, or analytics.
• Legal Requirements: If required by law or to protect our rights, we may disclose your data to law enforcement or regulatory bodies.
• Business Transfers: In case of a merger, sale, or acquisition, your information may be transferred as part of the business assets.

4. Data Security

We take industry-standard security measures to protect your personal information. However, no system is completely secure, and we encourage users to take their own precautions in safeguarding their data.

5. Your Rights and Choices

You have the right to:

• Request access, correction, or deletion of your personal data.
• Opt out of marketing communications.
• Disable cookies through your browser settings.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

7. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with the updated Effective Date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

NEBULACLOUD LLC
Email: info@nebulacloud.co
Address: 708 Church St Evanston, IL 60202
Website: nebulacloud.co